Terms of Service

1. The service

GetStow is a tool. We provide servers, storage and a player; you choose what to fetch. We do not host a catalogue, index content or recommend sources. The service is provided to you as a private account: files in your space are visible only to you and are never shared with other users.

Free, trial and paid plans differ in storage, parallel downloads and file retention as shown on the pricing page. We may change plan limits with notice; changes never apply retroactively to a paid period already in progress.

2. Your account

You must be at least 18 years old (or the age of majority where you live) to use the service. You are responsible for keeping your password and API keys confidential and for everything that happens under your account. Tell us immediately if you believe your account has been compromised.

One person, one account. Accounts may not be shared, resold or used to provide the service to third parties.

3. Your content and your responsibility

You alone decide what to fetch with GetStow and you are solely responsible for it. You represent that you have the right to download, store and view every file you add, under the laws that apply to you. We do not check what you fetch and we do not control the sources you use.

Content that is illegal, that infringes someone else's rights, or that violates the Acceptable Use Policy is prohibited. We remove such content when we become aware of it, we may suspend or terminate the account without refund, and we cooperate with lawful requests from competent authorities. Material that depicts the sexual abuse of minors is removed immediately, the account is blocked permanently and the matter is reported.

4. Payments, renewal and cancellation

Paid plans are billed in advance for each billing period (monthly unless stated otherwise). Where automatic renewal is enabled, the plan renews shortly before the end of each period by charging your saved card until you cancel. You can cancel at any time in Account → Billing; the plan then stays active until the end of the period you already paid for and is not renewed. Cancellation is free.

You can change plan at any time. A more expensive plan starts at once: you pay the price difference for the days left of the period you already paid for, and the renewal date does not change. A cheaper plan, or the free plan, starts when the paid period ends; until then you keep the plan you paid for.

Prices are shown in US dollars and exclude taxes that may apply where you live. If a renewal payment fails we retry it (see the Refund Policy for the schedule) and, if it still fails, move the account to the free plan; files above free-plan limits may then be removed after the retention period.

Refunds are governed by the Refund Policy, which forms part of these Terms.

5. Availability and changes

We aim for high availability but the service is provided "as is" and "as available". Maintenance, upstream outages, network conditions outside our control, actions of other peers in a swarm and the availability of the sources you choose all affect whether and how fast a file arrives. We do not guarantee that any particular torrent will download, play or remain available.

We may modify, suspend or discontinue features at any time. Where a change materially reduces a paid plan during a paid period, you may cancel and request a pro-rated refund for the unused remainder of that period.

6. Disclaimer of warranties

To the maximum extent permitted by law, the operator of GetStow ("we", "us") disclaims all warranties, express or implied, including fitness for a particular purpose, merchantability, non-infringement and uninterrupted or error-free operation. You use the service at your own risk.

7. Limitation of liability

To the maximum extent permitted by law, the operator of GetStow ("we", "us") shall not be liable for any indirect, incidental, special, consequential or punitive damages, nor for loss of data, loss of profits, loss of business or any claim by a third party, arising out of or in connection with the service or these Terms, however caused and under any theory of liability.

Our total aggregate liability to you for all claims in any twelve-month period is limited to the amount you paid us for the service in that period (or USD 20 if you paid nothing). Nothing in these Terms limits liability that cannot be limited under applicable law.

8. Indemnity

You agree to indemnify and hold harmless the operator of GetStow ("we", "us"), its affiliates and staff from any claim, damage, loss or expense (including reasonable legal fees) arising from the content you fetch, store or share through the service or from your breach of these Terms.

9. Termination

You may close your account at any time. We may suspend or terminate accounts that breach these Terms or the Acceptable Use Policy, that are used for abuse, or where required by law. On termination for breach no refund is due. On termination for any other reason we refund the unused part of a paid period on request. After termination, files are deleted within 30 days.

10. Governing law and contact

These Terms are governed by the laws of the country in which the operator is established, without regard to conflict-of-law rules; mandatory consumer protections of your country of residence still apply. Disputes are first raised with support and, failing an amicable solution, before the competent courts.

Questions about these Terms: support@getstow.dev.gettorrent.cloud.